Vice President Customer Experience
Pia Kantola is Vice President Customer Experience at HMD Global. With over twenty years’ experience in the software, telecoms and automation industries, Pia was most recently COO at HMD Global. Before joining HMD as worked as a Senior Director of Product Management at Microsoft and Vice President of Customer Logistics at Nokia.
Pia has led large international organisations in areas including software development, technical sales support, customer care, customer logistics and product management. She is an expert in product and software customisation and has a deep knowledge of mobile phone business, third-party application ecosystems and digitalisation. She has strong track record in developing innovative customer solutions and has received excellent results from strategy, business transformation and IT projects.
Pia holds a Master’s of Science (MSc) in Electrical Engineering and an MSc in Financial Administration.
When she isn’t working, Pia can be found sailing, skiing or outdoors with her husband, two sons and friends. She frequently coaches start-up companies as a business angel and is passionate about encouraging young girls to pursue careers in tech.