HMD Global Privacy Portal

Privacy Portal

HMD Global Cookie Policy

Updated September 13, 2022


HMD Global Oy ("HMD") is committed to respect your privacy and to comply with applicable data protection and privacy laws.This policy details how HMD uses cookies and related technologies, such as Local Shared Objects, also known as "Flash cookies" and web beacons on its websites. We refer to these generically as "cookies".

Our website

This policy details how we use cookies on our websites.

What are cookies and how do they work?

Cookies are small text files that are sent to and stored in your device by the websites you visit. Cookies collect in some instances personal data, with which a person can be identified. Cookies are stored in your browser's file directory. Next time you visit the site, your browser will read the cookie and relay the information back to the website or element that originally set the cookie.

Cookie types

Two types of cookies used are "session-only" and "persistent". "Session-only" cookies are deleted when you end your browser session. "Persistent cookies" remain on your device for the time period set in the cookie after which time they delete themselves. However, these cookies may be renewed every time you visit the website. Web beacons are transparent graphic images which are used in combination with cookies to monitor the use of the website.

It is common to distinguish between first-party cookies and-third party cookies. First-party cookies are allocated to the website that you visit while third-party cookies come from a third-party, such as a web analytics program.

The cookies we place on your device are categorized as follows:

Necessary Cookies

Necessary cookies and similar technologies implement the basic functions of the website such as page navigation, use of forms and shopping cart functionality. Without these technologies the website will not work properly.

Functional Cookies

Functional cookies and similar technologies make it possible to save information that changes the way the website appears to you or functions. This includes, for instance, your preferred language and region.

Analytics and User Experience Cookies

Analytics and user experience related cookies and similar technologies allow us to collect information about how our website is used. This information helps us to improve the content and usability of the website.

Marketing Cookies

Marketing cookies and similar technologies are used to track visitors across websites. The intention is to display ads that are relevant and interesting to you and thus more valuable for us and third-party advertisers.

Why do we use cookies?

We use cookies to offer you a smoother experience with our web services. Cookies are essential for running our website and are the key to providing you a seamless experience. Cookies enable you to navigate our web services uninterrupted e.g. by remembering language and country choices you've made and by preserving authentication to secure parts of the domain. Cookies also enable the shopping cart to function and remember products of interest when you are redirected to an Operator site for a possible purchase.

Cookies also enable us to improve our websites by looking at how they are used. We do analytical profiling to understand which particular articles are read by website visitors (to know what is popular) and to learn whether our videosare viewed or abandoned half way through. We also look at where content is accessed so we know how to arrange our sites for optimal user experience.

With the help of cookies we can make the content as personalised as possible, for example by showing you targeted banners and relevant recommendations. We examine what type of reference was used to reach our sites, e.g. via an email campaign or a link from a referral site, so we can estimate the effectiveness of our promotions and advertising campaigns.

We use marketing cookies to dynamically serve our ads on our own and selected third party websites. Our domains may also include elements that set cookies on behalf of a third party.

Web push notifications. With your explicit consent, we may send push notifications via desktop and mobile browser on the websites. Web push notifications are notifications that can be sent to you anytime your browser is open, regardless of whether or not you are on the website. We may send you push notifications relating to your activity on our websites, or to inform you about latest product releases and software updates, promotions, online purchase orders and Nokia product news.

How can I manage cookies?

You can review the options available to manage cookies in your browser. The browser can be used to manage cookies relating to statistics and site improvement, preferences and personalisation and marketing. Different browsers use different ways to disable cookies, but they are usually found under a Tools or Options menu. Please follow the instructions below, from the most common web browser manufacturers directly, to configure your browser settings.

Microsoft Internet Explorer (IE)

Google Chrome





In addition to cookie management, browsers usually let you control files similar to cookies, for example Local Shared Objects, e.g. by enabling the browser's privacy mode. We use third party vendor managed advertising cookies to promote our products in HMD controlled web sites. You may be able to opt-out from certain third party managed advertising cookies through third party cookie management sites.

You can deactivate web push notifications at any time by switching them off via the settings icon of each notification and in your browser settings.

Consent to use cookies

When visiting our website for the first time, a cookie banner is displayed. The banner informs about our usage of cookies and provides you the option to agree to the usage of cookies. If you opt-in to this usage, we consider this as an acceptance of our usage of cookies. Cookies used, and data collected by third parties

Some of our websites use 3rd party advertising technologies, such as Google Campaign Manager (previously known as DoubleClick) and the Facebook pixel, to serve ads. These 3rd parties use tracking technologies to collect information from our website and use the information for ad serving, targeting, verification, and reporting. You can opt out from the collecting and manage your preferences through e.g. the following websites: and

Our websites use third party analytics, like Google Analytics, a web analytics service provided by Google, Inc. ("Google") and other third-party cookies for advertising. Google Analytics uses Cookies to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your anonymized IP address) will be transmitted to and stored by Google on servers in the United States.

Google analytics can collect personal information (e.g. IP address). On behalf of the website provider, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. You can find more information on the data processing of Google Analytics here:

You can deactivate this data processing in Google's privacy settings here: and by installing the Google Analytics Opt-out Browser Add-on here:

If you have consented for Marketing cookies, we use Braze, a customer engagement platform to present you with content that is individually tailored to you and your interests and which we believe may be of interest.

Changes to this policy

HMD may from time to time update this Policy to reflect changes in our personal data processing practices with respect to our products and services, or applicable law. You can view the previous version of this document by clicking here. We will also indicate when this Policy was last updated at the top of this Policy.

How to contact us

If you have additional questions, please contact us by writing to:

HMD Global Oy, c/o Privacy, Bertel Jungin aukio 9, 02600 Espoo, Finland

You can find previous versions of this document here:
September 13, 2022