HMD Global Privacy Portal

Privacy Portal

HMD Mobile Supplement

Updated April 20, 2021

HMD Mobile is a mobile telephone service for voice calling, messaging, data, and voicemail (“HMD Mobile”). HMD provides a customer with a SIM card to be used for accessing the service. In addition, HMD provides a customer with mobile application and web application for managing the service.

In connection with HMD Mobile, we collect the following personal data from you:

  • Name

  • Address

  • Mobile number

  • Email

  • Payment information

  • SIM card details

This information is needed for offering the service to you. Payment data is being processed by the payment service providers used in connection with HMD Mobile.

While you are using HMD Mobile, we additionally process the following types of information:

  • Traffic data: as part of connectivity, data like the numbers you call, the time and duration of the call or how you are using data, are being processed.

  • Location data: as part of location-based services or features, Global Positioning System (GPS) data or by identifying nearby mobile phone masts and Wi-Fi hotspots can be processed.

To provide the service, HMD operates as a Mobile Virtual Network Operator (MVNO) meaning that HMD is communications services provider that does not own the network infrastructure over which HMD provides services. The communications services are provided by our service providers that are data processors of HMD.

You can find previous versions of this document here:
April 20, 2021