This statement supplements HMD Global Privacy Policy for products and services.
HMD Mobile is a mobile telephone service for voice calling, messaging, data, and voicemail (“HMD Mobile”). We provide you with a SIM card to be used for accessing the service. In addition, we provide you with mobile application and web application for managing the service.
To provide the service, we operate as a Mobile Virtual Network Operator (MVNO) meaning that we are a communication service provider that does not own the network infrastructure over which we provide the service.
HMD Mobile subscription | ||
Why are we processing your data? | What is the basis for processing data? | What data are we processing? |
Providing our products and services:We process your data to provide you with HMD Mobile services. | Contract between us. | Name and contact details: Name, address, mobile phone number, and email address. Payment information: outstanding balance of charges. Traffic data: SIM card details, data on conveyance of a communication,communication times, communication types, and participants of the communication. |
Prevention of fraud, misuses, and legal claims: We process your data to identify and prevent fraud and other misuses as well as to protect against claims and other liabilities. | Our legitimate interest of preventing fraud, misuses, and claims. Legal obligation to obey warrants and court rulings. | Traffic data: SIM card details, data on conveyance of a communication, communication times, communication types, and participants of the communication. Name and contact details: Name, address, mobile phone number, and email address. Payment information: outstanding balance of charges. |
Notifications: We inform you about price changes as well as send you critical alerts and other important notices relating to the service. | Contract between us. | Name and contact details: Name, address, mobile phone number, and email address. Payment information: outstanding balance of charges. |
How long is the data retained?
We retain traffic data and payment information for 7 years after the conveyance of a communication. Name and contact details are retained for 7 years after termination of the contract.
Do we transfer personal data?
What personal data is transferred? | Who are the recipients of the personal data and where are they located? | What are the transfer safeguards? |
Name and contact details, payment information | Subscription platform in the United States | Standard Contractual Clauses of European Commission |
Traffic data | Mobile network operator in the EU/EEA | Data in the EU/EEA |
Payment information | Payment service providers in the EU/EEA | Data in the EU/EEA |