We’ve been working extremely hard on our sustainability strategy since 2017, and our efforts are paying off. We were recognized by the sustainability rating agency EcoVadis, which awarded us with a Gold medal in 2021, given only to the top 6% in our industry for commitment to sustainable practices. But we’re not done yet.

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To demonstrate our commitment to people and our planet, we’re now integrating a sustainability management system directly into our business strategy covering four focus areas: Environment; Labor and Human Rights; Compliance and Sustainable Procurement.

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At HMD, we take our responsibility to help protect our natural resources and prevent climate change seriously. As such, we have implemented our Global Environmental, Health & Safety Policy which all of our employees must adhere to. In addition, we have been ISO14001 certified since 2020. The ISO 14001 standard establishes a criteria and framework for setting up an effective environmental management system.

Resource efficiency

We require our suppliers to implement a comprehensive system that monitors, controls and treats wastewater created by their operations and products. We also expect our suppliers to comply fully with wastewater management obligations.

Internally, we regularly monitor our own levels of waste, and our employees are encouraged to make use of our recycling bins. We limit our internal IT devices to employee laptops and office printers – all of our servers are cloud-based and outsourced to third-party providers. At the end of their life, all of our electronic devices are sent to electronic waste recycling companies.

Product use and Product end-of-life

Nokia smartphones have a superior build- quality and are made to last. All Nokia devices undergo 50 rigorous assessments before being approved for sale - this makes us an industry leader when it comes to product testing.

In 2020, we undertook lifecycle assessments for 100% of our products to understand where we could optimise our product design to have the least environmental impact as possible. In addition, 100% of our products obtained a so-called Eco Profile and ECOrating score during the reporting year.


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Labor and Human Rights

Our Labor and Human Rights strategy is closely aligned with the UN’s Guiding Principles on Business and Human Rights, The International Labour Organisation’s (ILO) Declaration of Fundamental Principles and Rights at Work, the Electronic Industry Citizenship Coalition (EICC) Code of Conduct and the Organisation for Economic Co-operation and Development (OECD) Guidelines for Multinational Enterprises.

Forced Labor, Discrimination and Diversity

Our stance of being an employer of choice means that forced, bonded or indentured labor, involuntary prison labor, slavery or human trafficking is forbidden within HMD Global and our suppliers.

As per our Code of Conduct and Human Rights and Labor Policy, our employees, contractors, job applicants, suppliers and partners should never be subjected to abuse, bullying or discrimination. Should anyone fall victim to discrimination or harassment of any kind, we actively encourage them to report the incident through our Speak-up channel.

Health and Safety

Our approach to occupational health and safety is based on the recognized management system OHSAS 18001 and ILO guidelines. As part of this system, we will have a standard procedure in place to proactively control the risks of accidents and injuries.

We have created a health and safety plan and appointed a senior manager representative who is responsible for ensuring a safe working environment for all of our employees. We are aiming to be ISO45001 certified within the next two years.

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HMD is strongly committed to conducting their business activities in compliance with the highest ethical standards. We have therefore created a variety of business ethics policies in order to provide clear guidance on what we expect from our employees.

Anti-Corruption and Anti-Competitive Practices

Our suite of business ethics policies includes topic- specific policies such as our Anti-Corruption and Bribery Policy, Gifts and Hospitality Policy, Conflicts of Interest Policy and Risk Management Policy. As overarching guidance frameworks, we have implemented a Business Ethics Policy and a Company Code of Conduct covering all aspects of compliance-related matters.

Our employees are encouraged to raise their concerns through various channels including our anonymous Speak-up channel. Any subsequent internal investigations are conducted by dedicated compliance and legal specialists, who are experienced in investigation procedures. We are pleased to report zero confirmed cases of corruption, fraud, conflict-of-interest and anti-competitive practices in 2020.

Responsible information management

HMD complies with all applicable data protection and privacy laws. With a range of internal policies such as our Information Security Policy, Personal IT Policy, Business Ethics policy and Company Code of Conduct, we set out strict information management guidelines that every employee must comply with.

Our control measures consist of proactive as well as reactive risk-management mechanisms. With respect to the former, we regularly conduct security training sessions, security risk assessments and take preventative measures to ensure online security, physical security, data loss prevention and limiting access to our databases containing personal information to authorised persons only who have a justified need to access such information.

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Sustainable Procurement

The avoidance of conflict minerals – such as tin, tantalum, tungsten and gold – is an important aspect of our procurement activities. We actively collaborate through the Conflict Free Sourcing Initiative and our sustainability management structure includes several policies and KPIs for our procurement practices.

Conflict minerals

Our Conflict Minerals Policy states that our suppliers must commit to sourcing materials only from environmentally and socially responsible sources. These principles are a legally-binding part of our supplier contracts and we ensure compliance according to the OECD Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High-Risk Areas.

Carbon Disclosure Project

Making meaningful change also means being transparent about our impact on the climate. That’s why we joined the CDP (Carbon Disclosure Project) and are now reporting annually on our carbon footprint, carbon reduction measures and climate risk management strategy. As of 2021, we will also include our supplier base in order to expand the reporting of our Scope 3 emissions.

Looking ahead

Over the next few years, we aim to expand our Green Offices Program which covers the procurement of renewable electricity, establishing standardized recycling programs and the selection of sustainable service and material providers

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